ALFAWAZ, N. M. The Degree of Implementing EFQM Institutional Excellence Criteria and its Role in Achieving Performance Efficiency as Perceived by Faculty Staff Members. Jordan Journal of Educational Sciences, [S. l.], v. 20, n. 3, p. 559–535, 2025. Disponível em: https://jjes.yu.edu.jo/index.php/jjes/article/view/1098. Acesso em: 18 jan. 2025.