Al-Tobi, Safia, Nasreen Salah Al-Dein ‎, and Rashed Al-Fahdi. “Evaluation of Service Quality in the Training ‎Centers of the Directorates of Education in the ‎Sultanate of Oman Using the Scale of the Gap ‎Between Perceptions and Expectations”. Jordan Journal of Educational Sciences 19, no. 2 (June 1, 2023): 399–422. Accessed March 29, 2025. https://jjes.yu.edu.jo/index.php/jjes/article/view/129.